Driver Workflow at John Galt Group

1. Morning Routine

2. Update Your Logs and do PTI

3. Dispatch Sends you the Load Info

• Call Shipper
• Give to dispatch and shipper either the ETA for pick up

4. When you are at the Pick up

• Verify Load Legality: Confirm that the load is legal in terms of dimensions and weight (we use gauges if available to measure)
• Tanker Endorsements: Ensure that the load doesn't require a tanker Endorsement
• Hazmat Check: Verify that the load is non-hazardous (no fuel, explosives, batteries, chemicals, paint, etc.)
• Load Securing and Photos: Secure the load and take photos of it secured. It the load needs to be tarped, take an additional set of photos with the tarp in place.
• Share photos: Send the photos to the "Load Pictures" group in Telegram
• Bill of Lading (BOL) Review: Obtain the BOL and confirm that it matches the following details:
  • The cargo loaded on your trailer
  • The delivery location
  • Non-hazardous designation (it will be indicated on the shipping papers if it's Hazmat)
  • If a BOL's isn't provided, contact your dispatch, who will give you further instructions.

5.Weight the Load if:

• It exceeds 35000 pounds
• It appears heavier than expected
• Use our company's CAT Scale Account for weighing
• If the load is overweight, inform your dispatch for further instructions. In most cases, you'll need to return to the shipper for reloading.

6. Plan your trip

• Plan your stops for food, fuel, overnight parking and estimate your delivery arrival time
• Stay updated on weather conditions along your route, aiming to avoid storm-affected areas to prevent needing chains.
• If you're hauling a permitted load, review your permit and follow the specified routes exactly.

7.Along the way

• Fuel
  • Use Flying J, Pilot and Love's Locations; Limit to 50 gallons at TA and Petro
  • How to use Compass Fuel Card - Compass Fuel Card.
• DOT Inspections & Purchases: Report any DOT's inspections or purchases
  • Use the company credit card only for approved expenses
  • Take a photo of invoice's or receipt's and send in the "BOL" group in Telegram
• Emergency Situations:
  • Accident or Claim - Take as many pictures as you can
    • Driver's license's
    • Damage to the vehicle's or cargo
    • Report time when it happened, so we can download the video from the dash camera
    • Text in the maintenance group about what happened
    • Follow the instruction in the folder that you have in the truck
  • Brake Downs 
    • In case of break down or road side assistance
    • Text message to the Maintenance Group in Telegram, Vlad or Ivan will respond you to fix the issue properly and fast
    • Describe what happened
  • Late Delivery
    • Inform your dispatch and receiver in case of late delivery or traffic to prevent any communication issues

8. At Delivery

• Delivery Photos: Take another set of photos of the load upon delivery
• BOL Verification: Ensure the BOL includes only the following:
  • signature
  • date
  • printed name
  • NO notes on missing or damaged items

9. Paperwork

• Payment Process: Upload the BOL in PDF Format to the designated link (It's pinned as the top message in the Telegram group - BOL's and Receipts)
• Trip Pack Submission: Use Trip Pack to submit paperwork. Drop the yellow Trip Pack at the truck stop
• Required Documents: 
  • BOL
  • DOT Inspections
  • Receipts of the purchases from Company Card
  • Besides of that, we don't need fuel receipt from Fuel Card

10. Communication

• The most important thing
  • You are our eyes and ears on the ground - if you don't inform us about an issue, we can't work to resolve it
  • Whether delays are within or beyond our control, it's essential to maintain professionalism and keep customers updated promptly
  • We always welcome your feedback, whether positive or constructive, so please share any suggestions for improvement

11. Enjoy the journey

• Prioritize good sleep
• Stay active, exercise is a natural mood booster
• Embrace learning every day by standing open to new experiences
• Some good podcasts to listen while you're driving - https://podwheels.com/podcasts/